Congratulations to Bill Deters, our Culture Champion for August! Bill was nominated for consistently going above and beyond to Focus on Customers and Growth. He does not simply tell customers what the RESNET requirements are. He takes the time to educate them, explain the reasoning behind the standards, and help them understand the why behind what we are asking them to do. That approach has helped Bill build strong relationships and trust with the raters and companies he works with. Bill brings a tremendous amount of knowledge and experience to PSD, but, more importantly, he is willing to share it with others. His commitment to our customers, his willingness to help wherever needed, and the relationships he has built make him an excellent example of what a PSD Culture Champion should represent.

